The TriNet Cloud Blog

The One Barrier to Employee Satisfaction You Are Probably Overlooking

Posted by Kim Runyen on Jul 2, 2015 6:30:00 AM

A New TriNet Survey Outlines How Your Expense Reporting Process May be Hurting Your Retention

If you’re like most businesses on the fast-track to success, you care deeply about your employees and understand the importance of providing healthcare benefits and wellness programs, offering competitive pay and creating mentorship opportunities to aid in their professional development.

According to a new TriNet survey, however, there is an additional area where you may not be doing your best to retain quality, long-term employees: expense reporting.

Throughout May and June, Wakefield Research ran a survey of 1,000 business travelers age 23 and older for TriNet. The results show that, when it comes to employee job satisfaction, expense reporting is no trivial matter. Unfortunately, many things about your business’s expense reporting tactics could be costing you – in time, money and your most highly valued employees.

Your expense reporting process may be driving your employees away
The TriNet Expense Survey found that 71 percent of respondents actually said they would look for a new job if their employer were constantly late in reimbursing their business expenses. This number becomes less surprising, however, when you consider the other burdens employees face when it comes to submitting expense reports.

Personal out-of-pocket costs can be staggering
With the longest average wait time for reimbursement taking five weeks (exceeding the typical credit card billing cycle of 30 days) and the largest reimbursable expense averaging more than $2,600 (nearly triple the median monthly cost of housing in the U.S.) it’s no wonder that three out of five business travelers have had problems paying a personal bill because they were waiting for an expense reimbursement from their employer.

Most people already know that lending money to friends and family can negatively impact your relationship. Yet, these same people are continuously asked to float loans to their employer – at the expense of their own personal financial security. If this situation can drive a wedge through friends, imagine what it can do to the employer/employee relationship.

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Topics: Expense management, Expense, Expense reporting, Expense Approvals, Expense Policy Enforcement, expense reimbursement, Employee Satisfaction

Bridging the Gaps in Performance Management

Posted by Rob Hernandez on May 20, 2015 8:30:00 AM

In theory, performance management has a simple yet noble mandate: to track and review employee performance and productivity.

A productive workforce is a happy one. One that has great retention and low turnover. One that encourages employees to succeed rather than admonish them for failing. It’s positive, collaborative and celebrates winning.

A productive workforce gets stuff done. It marches in synch with company initiatives, each employee contributing to the overall goals of the team. It’s clear, efficient, accomplishes its objectives in a timely manner, and wins deals.

When the conversation turns towards performance management a lot of people cringe. Somehow, this noble endeavor has become counter to its goals. Let’s face it, managing reviews and goals is painful. 

  •  Painfully anxious for the meticulous employee because his “quick and dirty” style manager may not appreciate the careful methodical approach and score him low on performance: “He is not meeting my expectations”.
  • Painfully confusing for the manager who reviews his team members performance based on abstract competencies like: “Is this person loyal to your company?” Well, I think he is.
  •  Painfully difficult for a busy manager to review and compare performance from 2 weeks ago against performance from 11 months ago. Is it even fair, given the changing environment of a small business pivoting, growing, changing?
  •  Painfully tiring for admins to chase down overdue reviews, send incomplete reviews back and encourage all employees to complete their goals on time.
  •  Painfully time-consuming for admins to read through 360 and self-reviews and censor all those naughty words and educate the workforce to provide positive and constructive feedback.

It’s tough to encourage a happy and productive workforce given how painful performance management has become. The bottom line is that performance management is marred by a widening gap between managers’ and employees’ workplace issues. This gap is obvious in how often we have a review, and how often we talk about goals. Once a year is just not often enough. 

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Topics: Performance appraisal, Perform, Goals, Performance management

Align Performance Appraisals & Business Goals: Introducing Cascading Goals

Posted by Rob Hernandez on Mar 31, 2015 12:30:00 AM

TriNet Perform is excited to announce a number of new features, including the addition of Cascading Goals. Cascading goals is the process of adopting goals at different levels within a company to ensure alignment between the organization's objectives, and employees' activities and goals.

Cascading business goals link business objectives and performance measures to individual employee performance appraisal targets, making a performance review more productive. Cascading business goals shares with employees:

  • How the organization measures success.
  • The specific value they add to the organization.
  • The specific impact of both good and poor performance on a team, program, and entire organization.

When an organizational objective is created, the objective is translated into individual goals. These individual goals are cascaded down the organizational chart from the CEO down throughout departmental heads, line managers and frontline employees.

"It’s not easy to align your workforce with high-level company goals. Have a clearly defined goal at the executive level and make sure you cascade it appropriately. Goals will become more granular as you cascade down, but your junior employees need to know the ultimate company goals. If your employees don’t know what you want, how can they know what they need to do to grow and develop within the company?"

-Lynne Vu, Principal Human Capital Consultant, TriNet


We’ve also improved Goal Filtering and Weights. Goals now include new preset filters that group the goals by team members, by goal categories, and by chronological order. Managers will find it easier to stay on top of team member’s goals and the top tier will be able to get a better picture of overall progress. New preset filters that group the goals by team members, by goal categories, and by chronological order will make it easier to stay on top of team member’s goals and the top tier will be able to get a better picture of overall progress.

Interested in learning more? Get started Creating Cascading Goals today.

Not using TriNet Perform yet?

Get Started!

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Topics: Performance appraisal, Perform, Goals, Cascading goals, Performance management

Expense Reimbursement Just Got Faster. TriNet Expense Direct Pay Is Here!

Posted by Michelle Chegeni on Mar 27, 2015 9:41:00 AM

We’re pleased to announce that Direct Pay ACH reimbursement is now available, allowing companies to reimburse employees directly to their bank accounts. Companies with a paid TriNet Expense subscription for their expense reporting can now further improve productivity and shorten their expense reimbursement times, increasing employee satisfaction.

Setting up a reimbursement bank account allows you to pay back employee expenses from the same bank account from which all your other company expenses are withdrawn.

Employees will love Direct Pay too. Direct Pay ACH reimbursements will arrive in their account within 4-5 business days - faster than a bi-monthly payroll period!

Interested in learning more? Find out how to set up TriNet Direct Pay today. 

Not using TriNet Expense yet?

Get Started!

 

*TriNet Direct pay is available for $10 per month for up to 5 expense reports. Additional expense reports will be charged $1 charge per expense report.

 
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Topics: Expense management, Expense, Expense reporting, Accounting, expense reimbursement

Better Job Board Ads: 6 Ways To Think Like A Marketer & Hire Better

Posted by Olli Siebelt on Mar 24, 2015 8:30:00 AM

Companies new to using an applicant tracking systems (ATS systems) like TriNet Hire often have a common question: 

“I posted my jobs on the big job boards. Where are all the awesome candidates?”

Unfortunately, it’s not a “build it and they will come” system. A job ad is an ad, and a basic job description isn’t going to bring top talent to your door. You need to think like a marketer and handle your recruiting process more like marketing your product or service. You are marketing. You need to inspire the best candidates to compete for your open positions. 

Now that the economy appears to be in a steady recovery, people with sought after skills are becoming increasingly in demand, so top talent can afford to be selective. Again, "If we post it, they will come” won’t work. Invest in a thought provoking job ad and be selective about where you post it. The time and energy you put into your process will pay off when you’re flooded with fantastic candidates!

 Here are 6 ways to think like a marketer and recruit better:

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Topics: Hire, Recruiting software, Applicant tracking system, Job Postings, ATS Systems, Job Tracking Software, Job Boards, Job Board Software

TriNet Expense: Activity-Based Pricing Extended

Posted by Michelle Chegeni on Feb 18, 2015 7:00:00 AM

Do you have users who don't file expense reports monthly?

A few months ago, we announced a new feature called Activity-Based Pricing for all Corporate subscription plans (25 users or more).  Based on positive feedback, we are happy to announce that this feature is now available to all Team plans (10+ users).

The Activity-Based Usage subscription allows infrequent users of TriNet Expense to utilize the application and only be charged $15 when they submit an expense report for approval. 


Setting up activity-based pricing for your users is easy and completely free! Company Owners simply need to enable the add-on subscription in Settings > Company Settings > Pricing & Billing Info.   If you have any questions, please feel free to email us at support@trinetexpense.com

Thanks,

TriNet Expense Team

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Topics: Expense management, Expense, Expense reporting, Product Updates

3 Tips for Posting to Major Job Boards

Posted by Olli Siebelt on Feb 10, 2015 7:30:00 AM

Here at TriNet Hire, our primary focus is making sure you hire the best candidates as quickly and easily as possible.

As part of our daily quality assurance routine, we’ve noticed that some of the jobs being created within TriNet Hire are NOT getting posted on select job boards we partner with.

This isn’t due to any technical glitches but rather that the job posts are not meeting best practice standards with how those job boards operate.

To ensure your jobs are always posted, here’s some helpful tips:

  • Use job titles for job titles only. Put the job specifics like salary, telecommuting options, remote location and things like that in the job description.
  • Keep your job locations specific. A format like City, State (San Francisco, CA) works best.
  • Don’t create multiple versions of the same job. Your jobs are generally posted with priority for 30 days. You don’t have to post them every few days and posting multiple instances of the same job is a sure way to get that post flagged as spam.

Indeed has a great blog article that expands on these best practices. It’s well worth bookmarking!

We hope this helps in your efforts to recruit and retain great talent. Got any tips of your own? We'd love to hear them!

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Topics: Tips & Tricks, Hire, Recruiting software, Applicant tracking system, Job Postings

IRS Announces 2015 Standard Mileage Rate

Posted by Michelle Chegeni on Dec 30, 2014 5:00:00 AM

On December 10th, 2014 the Internal Revenue Service issued Notice 2014-114. This annual document announced the 2015 standard mileage rates for business, charitable, medical, or moving expenses. Beginning January 1, 2015, the standard mileage rates for use of an automobile (which includes vans, cars, pickups or panel trucks) will be:

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Topics: Expense management, Expense, Expense reporting, Mileage reporting

ExpenseCloud Is Now TriNet Expense

Posted by Dan Fritcher on Apr 4, 2014 4:18:00 PM

 

Nearly two years ago, ExpenseCloud was acquired by TriNet, a leading cloud-based provider of HR services to 1000s of clients in a variety of industries. TriNet’s core services include Payroll, Benefits, Workers’ Compensation and employment law compliance. Since the acquisition, TriNet has dedicated a great amount of investment to help improve the ExpenseCloud product and grow the team to best serve you, our clients.

TriNet has utilized both organic and acquisitive means to become a multi-product company with offerings designed to meet the requirements of various markets, industries, and clients. In order to bring this entire array of products under one common brand, TriNet is releasing a new brand architecture unifying all products under the TriNet corporate name, logo, and colors, while still keeping the distinct product names.

You will notice the new branding appearing on the ExpenseCloud website as we transition to the name TriNet Expense. This change should have no impact on you. We are proud to be part of a company that shares our commitment to providing everything businesses need to manage the entire expense reporting process online or from a mobile device.  Changing a name is never simple and will take several months to fully implement, including rebranding our mobile apps. You can continue to access your account from www.expensecloud.com or soon from our new URL, www.TrinetExpense.com . To learn more about TriNet, please visit us www.trinet.com. If you have any questions, please feel free to contact our support team at support@trinetcloud.com.

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Topics: Company News, Expense reporting

IRS Announces 2014 Standard Mileage Rate

Posted by Eric Sikola on Dec 12, 2013 10:21:00 AM

On December 6th, 2013 the Internal Revenue Service issued Notice 2013-80. This annual document announced the 2014 standard mileage rates for business, charitable, medical, or moving expenses. Beginning January 1, 2014, the standard mileage rates for use of an automobile (which includes vans, cars, pickups or panel trucks) will be:

  • 56 cents per mile for business miles driven
  • 23.5 cents per mile driven for medical or moving purposes
  • 14 cents per mile driven in service of charitable organizations.

The rate for business miles is actually one-half cent down from the 2013 rate, mainly due to the cost of fuel decreasing from last year. When entering in mileage, an employee has the option of entering in an odometer change, miles driven, or can actually calculate the distance driven by using Google Maps directly from our application. When the miles driven are calculate by any of th

e above options, this is then automatically multiplied by the rate you have setup for your company. With ExpenseCloud, our system always defaults new users to the current IRS business millage reimbursement rate. Company owner can decide to change this rate, or have users select their own rate within our company settings section. To change your company mileage rates to comply with the new 2014 IRS rules, please go to Settings > Company Settings  and enter in .56. Once saved, all employees will have their accounts updated to this new rate.

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Topics: Expense management, Expense, Expense reporting, Mileage reporting

About TriNet Cloud 

TriNet Cloud is a suite of powerful yet easy to use cloud applications designed to enable companies to manage employees and increase efficiencies —from seamless expense reporting, to tracking employee performance. 

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The One Barrier to Employee Satisfaction You Are Probably Overlooking

A New TriNet Survey Outlines How Your Expense Reporting Process May be Hurting Your Retention If you’re like most businesses on the fast-track to success, you care deeply about your employees and...Read more

Bridging the Gaps in Performance Management

In theory, performance management has a simple yet noble mandate: to track and review employee performance and productivity. A productive workforce is a happy one. One that has great retention and...Read more

Align Performance Appraisals & Business Goals: Introducing Cascading Goals

TriNet Perform is excited to announce a number of new features, including the addition of Cascading Goals. Cascading goals is the process of adopting goals at different levels within a company to...Read more

Expense Reimbursement Just Got Faster. TriNet Expense Direct Pay Is Here!

We’re pleased to announce that Direct Pay ACH reimbursement is now available, allowing companies to reimburse employees directly to their bank accounts. Companies with a paid TriNet Expense...Read more

Better Job Board Ads: 6 Ways To Think Like A Marketer & Hire Better

Companies new to using an applicant tracking systems (ATS systems) like TriNet Hire often have a common question:  “I posted my jobs on the big job boards. Where are all the awesome candidates?”...Read more